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Personal Information Handling Guidelines

Personal Information Handling Guidelines ("these Guidelines")

The Seoul Metropolitan Government ("SMG") shall always comply with the regulations on the protection of personal information in the relevant laws, including The Personal Information Protection Act, Article 30, and shall handle personal information as follows:

Unless otherwise stated elsewhere, these Guidelines shall apply to all personal information files handled by SMG. However, in the event that an institution (or department) affiliated with SMG enacts and implements separate personal information handling guidelines to deal with its assignment, they shall be complied with, and the relevant information shall be put up at the website run by the said institution (or department).

  • Article 1|Purpose of Handling Personal Information; Items Handled; Period of Retention

    1. 1.

      SMG shall handle all personal information according to "the purpose of the collection and retention of personal information" announced on the portal for com prehensive support concerning personal information protection and shall not use it for any other purpose. In the event of a change in the purpose stated herein, SMG shall take the necessary steps, including the acquisition of separate consent to such, under The Personal Information Protection Act, Article 18.

    2. 2.

      SMG shall handle all personal information within the period for retaining personal information stipulated in the relevant laws or within the period consented to by the "information subjects" (which refers to persons who can be identified by the information collected and managed by SMG and who therefore are the subjects of the information provided by them) when collecting the information.

  • Article 2 |Provision of Personal Information to a Third Party

    1. 1.

      SMG shall not handle personal information other than for the purpose stated in Article 1 herein or provide it to a third party, provided that the foregoing shall not apply in any one of the following cases:

      1. A.

        SMG shall not handle personal information other than for the purpose stated in Article 1 herein or provide it to a third party, provided that the foregoing shall not apply in any one of the following cases:

      2. B.

        When stipulated by a special clause in a law; 

      3. C.

        When the information subject or his/her legal agent is unable to express his/her opinion or when SMG cannot obtain his/her prior consent due to the provi sion of an unclear address, or when the provision of personal information is clearly required to save the life or protect property of the information subject or a third party;

      4. D.

        When personal information is provided in such a way that a specific individual cannot be identified, or when it is required for the purpose of compiling statis tics or facilitating academic research;

      5. E.

        When matters stipulated by law may be carried out only with the use of personal information beyond the scope of the said purpose or its provision to a third party, and when the approval of such matters has been obtained from the relevant protection committee;

      6. F.

        When it is necessary to provide personal information to a foreign intelligence agency or international organization for the execution of an international treaty or agreement;

      7. G.

        When it is necessary for the investigation of a crime;

      8. H.

        When it is necessary for the proceedings of a court;

  • Article 4|Rights and Obligations of the Information Subject

    1. 1.

      The information subject may exercise the following rights concerning his/her personal information.

      1. A.

        (Request for inspection of personal information) The information subject may request to inspect his/her personal information under The Personal Information Protection Act, Article 35 (Inspection of Personal Information), provided that a restriction may be placed on such request if one of the following is the case under The Personal Information Protection Act, Article 35 (5).

        1. a.

          Where an inspection is prohibited or restricted by law;

        2. b.

          Where it is feared that a person's life and body may be harmed, or a person's property and other interests may be unduly infringed upon;

        3. c.

          Where such inspection may cause serious inconvenience to a public institution carrying out the following affairs:

          1. 1)

            The imposition, collection or refund of taxes;

          2. 2)

            Grade evaluation or the selection of newly enrolled students at schools of each level under The Elementary and Secondary Education Act and The Higher Education Act, lifelong education centers under The Lifelong Education Act, and other higher education institutions established under other laws;

          3. 3)

            Tests of academic ability, functions and employment, and evaluations of qualifications;

          4. 4)

            Assessments or decisions in progress in connection with the calculation etc. of compensation of benefits;

          5. 5)

            Auditing and investigation in progress under other laws.

      2. B.

        (Request for correction or deletion of personal information) The information subject may request the correction or deletion of his/her personal information under The Personal Information Protection Act, Article 36 (Correction or Deletion of Personal Information), provided that such request may be rejected if other laws stipulate the collection of such information.

      3. C.

        (Request for suspension of handling personal information) The information subject may request the suspension of handling of his/her personal information under The Personal Information Protection Act, Article 37 (Suspension, etc from Managing Personal Information), provided that such request may be rejected if one of the following is the case, under The Personal Information Protection Act, Article 37 (2):

        1. a.

          Where there exists a special provision in a law or when personal information handling is inevitable in order to comply with statutory obligations;

        2. b.

          Where it is feared that a person's life and body may be harmed, or a person's property and other interests may be unduly infringed upon;

        3. c.

          Where a public institution is unable to carry out its affairs as stipulated by or under other laws unless it handles personal information; 

        4. d.

          Where it is difficult to execute a contract signed with the information subject, including the provision of a specific service(s), without the handling of personal information, due to the information subject's failure to express his/her intention to cancel the said contract

    2. 2.

      When an information subject has requested the correction or deletion of errors or the like concerning his/her personal information, SMG shall stop using or pro viding the relevant personal information until the request has been fully complied with.