SEOUL, SOUTH KOREA, January 15, 2021 – The Seoul Metropolitan Government released ten kinds of manuals and 23 videos on how to respond to infectious diseases for the disabled. Their contents were tailored to different types of disabilities and facilities.
Anyone can download the manuals on the city’s official website and view the videos on its YouTube channel. The city government will also distribute them to 25 autonomous district offices and welfare facilities for the disabled for broader use.
The Seoul Metropolitan Government said the manuals were designed to provide people with disabilities with information and rules they should know and follow to prevent COVID-19 when using public transportation and visiting multi-use places or facilities dedicated to the handicapped. The disabled participated in the making process of the manuals and videos for producing customized content. The manuals were made in the form of posters, calendars, and educational materials for various usage.
As the COVID-19 situation had been prolonged, the city government implemented the public service job scheme to develop the manuals from September through December last year based on the ideas of a group of parents who have children with disabilities.
Some examples of information concluded in the manuals are as follows:
The manuals also contain information on public support for people with disabilities who are relatively vulnerable to the COVID-19 response. If someone has been in close contact with a confirmed COVID-19 case, they should self-quarantine alone. But those with developmental disabilities are unable to move by themselves. They can be provided free transportation services to get to the place for self-isolation, and support for their activities even during the quarantine period.
Educational materials for users of day care facilities are made enough to be used as educational materials for the prevention of COVID-19 for people with developmental disabilities. The Seoul Metropolitan Government will recommend various facilities for the disabled to use them.
The manuals were also produced as videos to enhance accessibility to information for people with visual and hearing impairment. The contents were sound-recorded and included subtitles and sign languages. Audio and video manuals are available on YouTube.
These audio and video manuals include information on how to wear a mask for brain-disabled people, how to use and buy a mask with a clear window, how to relieve stress, and how to take indoor exercises or other physical activities. For a easier view of those videos, the city designed posters using QR codes so that users can scan the QR codes to directly watch videos.
It is meaningful in that a total of 29 people with/without disabilities from their 20s to 60s participated in the production of manuals and videos. They worked together from September to December last year to plan the manuals, draw illustrations and film the shoots.
The Seoul Metropolitan Government explained that the manual production was conducted as part of the city’s public service job program for the disabled and the vulnerable to COVID-19, which contributed to creating jobs and improving understanding and awareness of the disabled.
According to a survey conducted by Jeon Ji-hye, a professor at Incheon National University, who was in charge of consulting on this program, program participants’ awareness of the disabled had been improved by 1.5 points to 3.92 points out of 5 points from 2.42 points on average.
Kim Sun-soon, Deputy Mayor for Welfare Policy at the Seoul Metropolitan Government, said, “The city’s public service job program for the manual production presented its possibility of taking a step forward toward a new business model that supports the disabled achieve the qualitative growth through education and consulting.” She added that these manuals will become a good example for the COVID-19 preventive measures while promoting the job creation program for people with disabilities and improving the public awareness of the disabled.