The city of Seoul has ranked first in the 100 Cities Survey on E-government for the fourth consecutive time, solidifying its position as a global leader in the field of e-government.
The research study was conducted jointly by the E-Governance Institute, School of Public Affairs and Administration at Rutgers University-Newark, and the Global e-Policy e-Government Institute at Sungkyunkwan University (SKKU), Korea. This survey has been conducted biennially since 2003. According to the report of the World E-government Evaluation Committee on July 13, 2010, Seoul maintains its top ranking in municipal e-government in 2009, as in the 2003, 2005 and 2007 survey results.
The survey evaluated the official websites of cities in terms of five subject areas: services, citizen participation, security and privacy, usability and content. Seoul ranked first in the categories of citizen participation, privacy, content and services. Especially, Seoul is highly appreciated in the category of citizen participation in that the city continues to provide citizens with opportunities to participate in governmental processes, including well-organized and systematic opportunities to submit their ideas and suggestions on proposed e-policies via policy forums. This enables government administrators and elected officials to respond directly to citizen initiatives when establishing public policies.
According to the Global e-Policy e-Government Institute at SKKU University, “The evaluation based on the E-Government Performance Index is very meaningful because it is a continuing collaborative effort between western and eastern points of view on e-government research. It will guide the desirable future directions of e-government strategies for municipalities worldwide.”
The competitiveness of Seoul’s e-government has been recognized by several reputable organizations such as the UN Public Service Awards and the WITSA Global ICT Excellence Awards. Many cities around the world are now benchmarking Seoul’s e-government system. The city of Seoul has signed MOUs for e-government cooperation with 10 cities around the world such as Moscow, Ulaanbaatar, Nairobi and Barcelona.
Seoul city will host the Inaugural General Assembly of the World e-Governments Organization of Cities and Local Governments from September 6 to 8, 2010. At this assembly the following issues will be discussed: launching international cooperative network through ICT, achieving green economic growth using IT, promoting citizen participation by sharing best practices and bridging the digital divide by supporting developing countries. This assembly will lay the groundwork for Seoul’s global leadership in terms of e-government.