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  • Seoul prepares measures for safe use of e-scooters, including parking areas for personal mobility

  • Press Releases SMG 225
    • Two months after the towing of e-scooters was conducted, the number of complaints related to their illegal parking has decreased, showing substantial effects.
    • First, Seoul will expand the e-scooter towing so that 23 districts will join its efforts within this year.
    • Second, Seoul continues its on-site inspections to check if the towing is correctly conducted and prevent illegal and improper towing.
    • Third, Seoul is preparing win-win measures through communication with autonomous districts and personal mobility sharing service providers to carry out a full-scale campaign to improve the usage culture of personal mobility and establish a healthy usage culture.
    • Lastly, Seoul plans to create parking areas for personal mobility, bringing real solutions to illegal parking.

    SEOUL, SOUTH KOREA, October 21, 2021 – The Seoul Metropolitan Government announced that it will prepare measures for the citizens’ safe use of e-scooters as part of the city’s efforts in establishing an e-scooter parking order and implementing effective mobility policies.

    First, the city plans to expand the towing of e-scooters, showing high levels of effects to all autonomous districts. The towing resulted in reducing citizens’ inconvenience and civil complaints.

    The city immediately tows illegal parking e-scooters in the towing zones on the roadways and at subway entrances. In the case of illegal parking on the general sidewalks, the e-scooter providers are asked to get rid of e-scooters within three hours.

    After the towing of e-scooters was conducted, the number of complaints related to their illegal parking decreased, showing substantial effects. According to a result of analyzing the complaints submitted for two months from July, the number of complaints in the last week fell by about 35 percent compared to the first week of implementing the towing.

    Accordingly, the e-scooter towing, currently implemented in 15 autonomous districts, will be sequentially expanded. Eight autonomous districts are expected to join after October, and 23 districts will also participate within this year.

    Second, on-site inspections will continue to check if the towing is correctly conducted and prevent illegal and improper towing.

    Since the city continuously receives reports of towing service operators’ illegal and improper towing cases, it looked into and found some operators immediately pulled e-scooters not in the immediate towing zone or remodeled motorcycles into e-scooters to raise their towing figures.

    The city will conduct regular inspections to prevent towing service operators’ wrongdoings and illegal and improper towing cases. If the operator’s act of violating towing tuns out to be illegal, the city will take tough actions against them. Depending on their wrongdoings, the designation as the city’s official towing service operators can be suspended or canceled, or the agreement with the city can be cancelled.

    Third, as e-scooters are getting popular as a new means of personal mobility, the Seoul Metropolitan Government is preparing win-win measures through communication with autonomous districts and personal mobility sharing service providers. The city says that personal mobility sharing service providers need to provide technologies and services for citizens so that citizens can use them safely and conveniently, and it is necessary to induce changes in the use of personal mobility for citizens’ safety.

    In addition, the Seoul Metropolitan Government will work together with autonomous districts and the personal mobility sharing industry in order to carry out a full-scale campaign to improve the usage culture of personal mobility and establish a healthy usage culture.

    Lastly, with the revision of the Road Traffic Act and the provision of the basis for installing personal mobility parking areas, the Seoul Metropolitan Government plans to create parking areas for personal mobility firstly in areas where e-scooters are highly used.

    The parking areas will be decided after comprehensively consideration of demands of autonomous districts, the rental location of “Ttareungi,” Seoul public bicycle, near subway entrances and bus stops, and the number of towing cases.

    According to the analysis of the number of towing cases registered on the E-scooter Towing Report System, the largest number of towing was conducted in the vicinity of subway stations in all autonomous districts, followed by the area where neighborhood living facilities, and commercial and business facilities are conglomerated.

    Baek Ho, Deputy Mayor for City Transportation at the Seoul Metropolitan Government, said, “We will do our best to establish a healthy culture of personal mobility that everyone, including citizens, e-scooter sharing service providers, and autonomous districts, can satisfy.”