Seoul Metro acquired the ISO/TS 22163 certification, an international quality management system of rail organizations, by the International Organization for Standardization in the field of railway maintenance as the first urban railway operation agency in Korea. Korea Metro is the second in the world to receive the ISO/TS 22163 certification in the railway maintenance field after Metro Madrid of Spain.
The ISO/TS 22163 is the international standard for the railway industry based on ISO 9001. Seoul Metro received a standard inspection of Maintenance of Rolling Stock from Germany’s certificate database, TUV Rheinland, in ten areas and 270 items.
This international standard certification essentially helps Seoul Metro secure a globally technical and operational competitive edge in the field of railway maintenance. The ISO/TS 22163 guarantees enhanced quality management and an advanced process, making it an essential demand by bidders in overseas markets upon the ordering of railroad-related projects. This certification is anticipated to broaden the railway management business domestically and in overseas markets as well.
In order to secure globally technical and operational competitiveness, as well as a quality guarantee of electric car management, Seoul Metro conducted its own diagnostic evaluation. Based on the results of the evaluation, Seoul Metro acquired the certification through the documentation of the maintenance process and prevention of record omissions, the universalization of quality and safety policy among employees, and the security of eligibility of employees associated with the quality management system. The certification remains valid from December 2018 to November 2021.