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  • Seoul Kickstarts Digital Inclusion Project with 100 Senior Tutors to Help 8,000 Elderly People

  • Press Releases SMG 417
    • “Eodina Supporters,” composed of senior tutors assisting with other seniors’ digital literacy, holds an online kick-off ceremony at DDP on May 7
    • The goal is to educate 75,000 seniors about how to use smartphones at 140 “Digital Learning Centers” in their neighborhood
    • The SMG will introduce digital education programs using teaching robot Liku and contactless Kiosk Zones

    SEOUL, SOUTH KOREA, MAY 7, 2021 – The Seoul Metropolitan Government (SMG) recruited 100 senior tutors to help digitally excluded senior citizens. Working at senior centers, libraries, and senior citizen halls, “Eodina Supporters”—literally meaning ‘everywhere supporters’—will provide 1:1 digital device training, such as smartphones and kiosks usage, to 8,000 seniors this year.

    The kick-off ceremony joined by Mayor Oh Se-hoon and 100 senior tutors will be held at DDP video conference studio on Friday, May 7 at 2 p.m. Educational AI robot Liku will introduce Mayor Oh to the audience.

    “As COVID-19 prompted digital transformation era, it became more significant to implement an inclusive program for the digitally excluded,” says Mayor Oh. “With the help of Eodina Supporters’ educational programs, the SMG will ensure that there is no one left behind in the city.”

    The SMG also announced that it would introduce and execute an inclusion project for the digitally isolated class. First, using the robot Liku, the city will improve the digital literacy of 4,000 senior citizens and children under the age of 8 from this month. More than two additional educational content, such as finding a map and booking a train ticket, were developed this year. Last year, Seoul distributed 220 Likus and provided mobile messenger education and storytelling for kids.

    Second, the tutoring of Eodina Supporters will begin in earnest from May 10 after selecting 140 community service centers, senior centers, etc., as “Digital Learning Centers.” Seoul has set a goal to teach 75,600 senior citizens about how to use smartphones, prevent digital phishing, use online map service, and many others. To this end, the SMG will hire 560 local talents, including tutors at Digital Learning Centers and supporters, by May.

    Third, Seoul will expand the number of Kiosk Zones where people can learn how to use the digital touch screens that have recently exploded in number. Last December, the city government provided kiosks to 46 zones at welfare facilities, but it is planning to add 50 more kiosks within the first half of this year.

    Fourth, “Kiosk Accessibility Standards” will be devised by the end of this year to remove barriers based on senior characteristics.
    “Enhancing citizens’ digital literacy in the post-COVID-19 world is instrumental in improving their quality of life and expanding their rights and interests, not to mention the vulnerable class,”

    stressed Mayor Oh. “I am determined to make Seoul a digitally inclusive city where no one is neglected. We can achieve this by mplementing various policies to bridge the gap, such as digital education, expanded infrastructures for digital access, and pioneering digital environment.”