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  • Seoul Increases “Digital Literacy Education Centers” to Narrow the Digital Divide

  • Press Releases SMG 279
    • The Seoul Metropolitan Government will add eight “Digital Literacy Education Centers” this year to residential areas for citizens to get easier access, not to be excluded in the digitalized world.
    • The “Digital Literacy Education Centers” will provide classes that citizens can learn how to use smartphones, have a chat on a mobile messaging app, and make an order at a café or restaurant.

    SEOUL, SOUTH KOREA, May 26, 2021 – The Seoul Metropolitan Government will increase the number of “Digital Literacy Education Centers” by eight up to fourteen until mid-June so that any citizen is allowed to learn how to use digital devices, such as smartphones and kiosks, in their daily life in the digitalized, non-face-to-face era that the COVID-19 pandemic has accelerated. The education centers will be opened near residential areas for citizens to get easier access.

    The digital literacy education programs will be provided by level. Those who take the Level 1 (Beginner) Class can learn how to use a smartphone, from how they can save their acquaintances’ contact information to how they can make a phone call and send a text message.

    Those at Level 2 (Elementary) can learn how to install KakaoTalk, the most popular mobile messaging app in South Korea, on their smartphones and how to have a chat with their contacts.

    Lastly, at Level 3 (Intermediate), one can learn how to use a kiosk to make an order at a café or fast-food chain restaurant or buy a bus or train ticket at a transportation station.

    In addition to the “Digital Literacy Education Centers”, the Seoul Metropolitan Government has selected a total of 36 literacy education programs and started their operation this year in a bid to prevent low-educated and illiterate people from being left out in the digital world where people use digital communication methods, such as the use of text messages.

    Attendees at the literacy education programs can learn how to read Hangeul, the Korean alphabet, use digital devices, use public transportation, and others that are needed for daily living. Besides, they provide classes for those who prepare to take the national qualification exam equivalent to a high school diploma.

    Multicultural family members and disabled people will also be provided with customized literacy programs: multicultural families can learn through traditional fairy tales and proverbs, and the disabled can learn digital life literacy and customized classes to enter society.

    “We will continue to support the operation of literacy education programs to improve the living ability of the underprivileged and expand the opportunity for them to participate in social activities,” said Lee Dae-hyeon, Director-General for Lifelong Learning at the Seoul Metropolitan Government. He added, “We will promote literacy education so that there are no people who are excluded in the digitalized world, especially due to the COVID-19 pandemic.”