According to a survey on the use of the Seoul Global Migrant Centers run by the Seoul Metropolitan Government, in the first half of 2011 a total of 50,397 (or 34.8%) of all migrant workers in Seoul used the centers to receive such help as counseling, Korean language education and medical services.
The Seoul Metropolitan Government reports that there has been an increase in the number of migrant workers using the service provided by it, apparently as a result of the opening of the center in Dangsan-dong in May 30, 2010, the provision of labor-related counseling, and the team’s visits to workplaces in order to provide the service.
Regarding the types of services most frequently used by migrant workers at the centers, cultural programs and community support (52.5%) topped the list, followed by Korean language education (31.0%), counseling (11.4%), computer use (3.1%), and medical services (2.0%).
By country, the most frequent users of the centers are Chinese (26.3%), followed by Vietnamese (8.3%), ethnic Koreans from China (9.1%), Filipinos, (8.5%), Mongols (7.7%) and Africans and South Americans.
By center, the center in Yeongdeungpo-gu appears to be used most by Mongols, the ones in Seongdong-gu and Eunpyeong-gu by Vietnamese, the one in Geumcheon-gu by Chinese, and the ones in Seongbuk-gu and Yangcheon-gu by Filipinos.
The main types of counseling usually sought by migrant workers are as follows: counseling on labor-related issues (13.6%), including delays in wage payment; immigration/international marriage issues (6.5%); mishaps/medical services (9.8%); educational programs (33.1%); and matters concerning everyday life (36.9%).
Meanwhile, the Government plans to push ahead in the second half of the year with a program designed to help migrant workers integrate with their local communities and live a more stable life.
The Government will also provide migrant workers with diverse programs, such as a startup school, Korean language education, counseling on daily life issues, and multi-cultural family programs, in collaboration with the Seoul Global Center (http://global.seoul.go.kr/, +82-2-2075-4130).