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The City of Communication

The City of Communication, Seoul/  Policy Information Portal Have Seoul An Internet portal to provide information on all policies and services of Seoul Metropolitan Government/  December 3rd: Communication 123 Day Group communication event   Talk concert & speech VR experience of city administration site/  Communication Through Social Media Twitter - Listen to citizens' opinions Facebook - Show sympathy with citizens Instagram - Share emotive images and videos Kakao Story - Spread information about the city/  Citizen Participation I ∙ SEOUL ∙ U Friends Seoul & You Network Creators (SYNC) Citizen Journalists & Seoul Media Mate Policy Hearing Debate Forum

Social Metropolitan City


Most public transportation users used to read books or newspapers, but are now frequently seen using smartphones. What do you think they do with their smartphones? A survey showed that most smartphone users spend a lot of time sending and receiving information through social media. Social media refers to the media of Social Network Services (SNSs) such as Facebook, Twitter and Instagram. People can send news about themselves to or receive information from their friends. Furthermore, they can easily access information that interests them and freely exchange individual opinions.

Seoul already expected that social media would become a ‘good channel to close the gap of thought among people and share various opinions’, so has been preparing for it. This is because all the policies of Seoul start with the citizens, and thus social media that helps communication with individual citizens will be one of most suitable communication means. The 2008 Digital City Administration of Seoul started from the same idea.