Mayor's Hope Journal

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  • Efforts to Break Down Silos in Workplaces
    [Mayor Park Won Soon’s Hope Journal 569]

    SMG 535
  • Several days ago, the Seoul Metropolitan Government conducted an “experiment” of removing the cubicles in offices to strengthen cooperation and communication among departments.

    On the 18th, from 3pm to 6pm, I got together with about 50 deputy mayors and director generals in the Main Conference Hall, on the third floor of the City Hall, in a program called “Collective Intelligence Square.” There we worked without cubicles, freely discussing and collaborating together.

    This Collective Intelligence Square was modeled on Hyundai Card’s “Market Place,” where workers carry out discussions and conversations only with their laptops and necessary documents in a place without silos.

    The Seoul Government officials who participated in the Collective Intelligence Square program also do not have designated desks, and they can work wherever they want. Particularly, when you need cooperation from other departments and divisions, you can freely exchange information and opinion through impromptu meetings.

    The Collective Intelligence Square will consist of ▲ Office without Cubicles (Workplace) ▲Open Office of the Mayor ▲ Finale Discussion Room (Meeting Hall) ▲ Anybody Consultation Room ▲ The Wall of Post-It Discussions ▲ Sparrow Mill, and ▲ Seoul Imagination Place. Through face-to-face communication, our government was able to realize the need and the effects of cooperation among departments.

    I was doubtful of its effects at the beginning, but it was amazing! So we will continue this program. So stay tuned!

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