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  • Helpful Information on Seoul Metropolitan Government’s 2013 New Administration Services

  • SMG 2804

    On December 26, Seoul Metropolitan Government announced 70 new administrative services in seven categories for 2013.

    In 2013, the provision of kindergarten education subsidies will be expanded from five-year-old children to three-to-five-year-old children regardless of the recipient families’ household income, thus helping reduce parents’ childcare costs. Currently, for three to four-year-old children, subsidies are provided only to the lower 70% income families.

    In addition, the Seoul Medical Center will secure sufficient nurses and care workers to provide care services for 180 beds, or roughly one quarter of the total of 623 beds, without requiring the constant presence of patients’ protectors. The volume-rate-based food waste collection system will be implemented in 25 districts, Seoul.

    Information on Seoul Metropolitan Government’s new administrative services for 2013 is available in the form of pamphlets at district offices, community service centers, and public libraries including Seoul Library, as well as at the Seoul Metropolitan Government website (http://ebook.seoul.go.kr).

    Welfare and Health

    ○ Patient Comfort Hospital System
    – Seoul Medical Center provides care services for 180 beds, one quarter of the total
    ▷In 2013, the Seoul Medical Center will secure sufficient nurses and care workers to provide care services for 180 beds (25% of the total of 623 beds) without requiring the constant presence of patients’ protectors. Known as the Patient Comfort Hospital, this care service will effectively ease the burden of patients’ family members. The severity of each patient’s illness will be diagnosed by the doctors to be assigned to the new caring services.

    ○ Pet Registration
    – Numbers to be assigned to pets aged three months or older under new pet registration scheme
    ▷From January 2013, pets aged three or older, raised at homes and places similar to homes, must be registered with the relevant authorities and assigned a number, which will help locate them more easily in the event they are lost. Pets can be registered with service agencies designated by the governors of district offices by submitting an application along with a fee. Upon registration, pet owners can choose between having a microchip inserted into their pet’s body or a label attached to it for the purpose of easy identification.

    ○ Bolstering of vaccination
    – Twelve free vaccinations available, including meningitis vaccine for infants and pneumonia treatment for people aged 65 or older
    ▷In 2012, ten national essential vaccinations were provided to children aged twelve and under free of charge. In 2013, vaccinations for infant meningitis and pneumonia vaccinations for people aged 65 or older will be made available, boosting the number of free vaccinations to twelve. The former will be provided by public health centers and designated private hospitals, the latter by public health centers.

    ○ Special rewards for innocent helpers for their sacrifice
    – KRW 30 million will be awarded to the families of those who die while saving others from danger, and rewards ranging from classes 1 to 9 will be given to those who sustain injuries while helping others.
    ▷From 2013, special consolation money will be awarded to those who die or sustain injuries while saving others’ lives or properties. 118 people will receive such rewards: 50 who sustained injuries will be categorized from class1 and class 9, while the families of 68 people who died will receive KRW 30 million each.

    ○ Extension of country of origin food labeling at restaurants
    – Mutton (including goat meat), pollack, mackerel and hairtail to be added to existing twelve items
    ▷More food items will be added to the list of foods requiring country of origin labeling at restaurants. The list will be expanded from 12 to 16 items, with the addition of mutton (including goat meat), Pollack, mackerel, and hairtail. Furthermore, the country of origin labeling system will apply not only to home-delivery chicken, but also to home-delivery pork items items such as jokbal (pig’s feet) and bossam (cabbage wraps with pork).

    Women, Family and Education

    ○ Support for single mothers
    – Six support areas, including the construction of exclusive safe houses, unmanned home delivery package boxes, and a one-stop real estate service
    ▷Diverse new support policies will be implemented for an increasing number of single mothers. The six new support areas include residential, safety, health, job, community, and addressing of inconvenience issues. Exclusive safe houses for single mothers will be constructed, and unmanned home delivery package boxes will be installed to prevent crimes committed by malefactors disguised as delivery men. One-stop real estate services will also be provided to assist with the arrangement of agreements for renting and purchasing houses.

    ○ Promotion of the “Nuri” course
    – A preschooler subsidy of KRW 222,000 per month is provided for three-to-five-year-old children
    ▷The preschooler education subsidy will be expanded from five-year-old children to three-to-five-year -old children from March 2013. The subsidy is set to be increased from KRW 200,000 a month to KRW 220,000.

    ○ Expansion of support for child welfare facilities
    – Child welfare facility support to be increased by 12.3%; KRW 300,000 in support available for middle and high school freshmen’s uniform purchase
    ▷ From January 2013, child welfare facility support costs will be increased to create a better living environment. Individual child welfare support will be increased by 12.3% from KRW 105,131 to KRW 118,157, and KRW 300,000 per person will be provided for the purchase of uniforms for middle and high school freshmen.

    ○ Expansion of green free meal services to middle school second graders
    – Five percent increase in budget support for middle school third graders and high school children from low-income homes
    ▷In 2013, the green free meal service will be extended from up to middle school first graders to up to middle school second graders. The Seoul Metropolitan Office of Education will increase the budget support for this free service for middle school third graders and high school children from low-income families by 5%, and to this end, five percent more budget in addition to its support size (13% of the budget on average) will be spent.

    ○ Expansion of support for learning materials
    – Support set to increase from KRW 30,000 to KRW 35,000 per elementary school child
    ▷ In 2013, the financial support for learning materials will be increased from KRW 30,000 to KRW 35,000 per elementary school child. This will ease parents’ financial and psychological burden, and enhance the quality of public education.

    Economy and Jobs

    ○ Daegeum e Baro Construction Contract Price Payment System
    – Managing the payment of not only principal contract and subcontract price, but also of construction worker’s wages, and equipment and material price
    ▷In November 2011, Seoul launched the subcontract price payment confirmation system for its construction projects. The system was designed to manage and confirm the payment of the city’s construction project contract prices and subcontract prices through the partnered banks. In 2013, the system will be upgraded to manage the payment of not only principal contract and subcontract prices but also of construction worker’s wages and equipment and material prices (hado.eseoul.go.kr). The system is dubbed Daegeum e Baro System.
    ▷ The Daegeum e Baro system is an online system to integrate the confirmation and management of all construction subcontract prices. The system, in line with banks, manages the construction price paid by Seoul Metropolitan Government by classifying the price into construction worker’s wages, equipment price, and material price, and automatically transfers the prices to the principal contractor and subcontractor that have registered with the system.

    ○ Support for young people’s employment with small and medium enterprises (SMEs)
    – Payment of KRW 275,000 per month for two years to help young people aged 18 – 29 find a job with SMEs
    ▷ From March 2013, according to its rules and enforcement rules, Seoul Metropolitan Government will pay KRW 275,000 per month for two years to young people aged 18 – 29 to help them get a job with SMEs. Among the latter are those engaged in functional and technical industries and businesses suffering from a manpower shortage, i.e., SMEs with a workforce of 5 to 50 regular workers.

    ○Seoul Opens Young People’s Job Hub
    – Provision of information on job seeking, business incubation and job education at the former Korea Centers for Disease Control and Prevention building
    ▷ The comprehensive Young People’s Job Hub, due to be opened at the former KCDC building, will provide young people with job information including useful information on job seeking, business incubation and education, as well as with mentoring on job seeking and business incubation.

    Environment, Housing and Safety

    ○ Food waste volume-based charging system to be implemented
    – The fixed fee system will be replaced by the volume-based charging system, under which the fee charged increases in proportion to the volume of food waste discarded.
    ▷Across 25 districts in Seoul, the fixed fee system, by which food waste can be discarded in large quantities for the payment of single fixed fee, will be replaced by the volume-based charging system under which the fee increases in proportion to the volume of discarded food waste. The volume-based charging system includes exclusive envelopes, payment certificates (chips or stickers), RFID, and volume measurement. Each district can choose one of these methods.

    ○ Extension of ban on car engine idling across Seoul
    – Existing areas where car engine idling is banned will be managed as major areas banned for engine idling areas
    ▷In 2013, the ban on car engine idling will be spread to further areas throughout Seoul, with the aim of reducing gas emissions and noise, and thereby decreasing inconveniences to citizens. In addition, the areas where engine idling has already been prohibited will be managed as major areas where engine idling is banned.

    ○ Total water pollution management system of the Hangang River
    – Managing the total wastewater discharge goal of mass wastewater producers like construction sites
    ▷From June 2013, a total wastewater management system will be implemented, under which an allowable wastewater discharge target will be set to control the amount discharged by major water users. Under the current system, factories and other major water users are allowed to discharge wastewater without being regulated, regardless of the volume, if it does not exceed the allowable level of concentration of polluants. However, under the total management system, producers of large volumes of wastewater, such as construction sites, which often discharge wastewater into rivers, must implement methods of reutilizing and recycling wastewater in a drive to reduce their wastewater discharge to below the total allowable level.

    ○ Multi-business operators to be required to subscribe to fire insurance
    – Applicable from February 23 for new operators; existing operators must comply with the law within six months of its implementation.
    ▷From February 23, 2013, new multi-business operators must subscribe to fire insurance, while existing multi-business operators must comply with the law within six months of its taking effect. However, a three-year grace period will be granted to five types of businesses, including fast food and noodle eateries, general eateries with business premises of under 150m2, game businesses, Internet cafes, and game and other combined businesses. (The new law will apply to such businesses from February 23, 2015.)


    ○ Further limitation on bus speed
    – The speed limit for new intra-city buses, introduced in 2013, will be decreased from 110 to 80 km/h
    ▷The speed limit for intra-city buses, introduced in 2013, is set to decrease from 110km/h to 80km/h. The new speed limit will apply to existing buses, manufactured in the period 2007~2012, from the first quarter of 2013. This new limit is designed to prevent speeding by bus drivers with the aim of reducing accidents and lengthening buses’ service life.

    ○ Operation of regular-pass buses
    – Introduction of new prepaid fare system for four bus routes, including Seongnam-Gangnam Station and Ilsan – Seoul Station.
    ▷To ease traffic congestion during rush hours, regular-pass buses will be introduced. This system will be introduced to four bus routes including Seongnam-Gangnam Station, Ilsan-Seoul Station, Gangdong-Gangnam Station, and Eunpyeong-Gangnam Station. Fares should be prepaid monthly, and seats will be available with this service.

    ○ Low-floor buses to be equipped with a boarding altering system for disabled people
    – From February, a warning system will be installed on the rear window of low-floor buses, informing other passengers of disabled people boarding.
    ▷From February 2013, a warning system will be installed on the rear window of low-floor buses, informing other passengers of disabled people boarding. In particular, this will ease wheelchair users’ burden of having to be conscious of other passengers because it takes them longer to board buses.

    ○ Loss and stealth-protective transport cards
    – Registration of transport cards to prevent others from using them in the event of loss or theft
    ▷Safe public transport cards will be introduced to prevent them from being used in the event they are lost or stolen. Users can register their transport cards at T-money websites and Customer Centers to prevent others from using them in the event of loss or theft. At the user’s request, the balance of the money will be refunded at 06:00 the following day.

    Culture, Sports and Tourism

    ○ Traditional markets added to Seoul Metropolitan Government Tour Bus destinations
    – Stops scheduled at sixteen traditional markets including Dongdaemun, Bangsan Market, Namdaemun Market, Kwangjang Market and Pyeonghwa Clothing Market
    ▷ Major traditional markets will be added to the Seoul Metropolitan Government Tour Bus route including markets across Seoul and in small-sized business areas. The traditional market route will cover sixteen markets, beginning with Dongdaemun, then traveling to Bangsan Market, Namdaemun Market, Kwangjang Market, and Pyeonghwa Clothing Market. Henceforth, it will take around 70-80 minutes to travel the entire route, thus further exposing foreign travelers to diverse Korean cultures while promoting traditional markets and small-sized shops.

    ○ Reopening of Seoul Jangchung Gymnasium
    – Jangchung Gymnasium, originally opened in 1963, to undergo remodeling and the construction of an auxiliary stadium, etc.
    ▷ The country’s first indoor stadium, Jangchung Gymnasium, which was opened fifty years ago in 1963, will undergo remodeling and be reopened as a combined sports and culture venue in October 2013. An auxiliary stadium will also be built to accommodate the increasing number of people engaging in everyday sports as well as to host sports events and competitions. The facility’s seating capacity will be increased and sophisticated acoustic, lighting, and broadcasting equipment will be installed to facilitate the hosting of large cultural performance events such as musicals and concerts.

    Other Citizen Activities

    ○ Opening of idle public facility spaces to the public – Opening of 775 idle public facility spaces to the general public by reservation for minimum charge
    ▷ Seoul Metropolitan Government will open 775 facilities to the general public during their non-operation time. Under this new service, members of the public will be able to book a space via Seoul Metropolitan Government’s Public Service Reservation system (yeyak.seoul.go.kr) for a minimum fee. The spaces will in principle be available on a once-a-day basis. ○ Increase of the sewerage service fee
    – Fee set to increase by over 20% from 2012; first-stage home fee to rise from KRW 220 to KRW 260
    ▷ From March 2013, the sewerage service fee will increase by 20% from 2012. Thus, the first-stage home sewerage service fee (0~30m3) will rise from KRW 220 to KRW 260, up KRW 40. The monthly fee for 17m3 for a three-member family will increase from KRW 3,740 to KRW 4,420, up KRW 680.

    ○ Improving the tax on waterworks attributable to the causer
    – Implementing a higher tax of KRW 864,000 on large-scale development projects, lowering the tax for the low-income class by 50%
    ▷ From March 2013, the tax on waterworks tax attributable to the causer with regard to large-scale development projects will be rationally assessed according to the principle of payment by the beneficiary. Thus far, although a vast amount of funds has been spent on large-scale development projects, the same tax on waterworks attributable to the causer has been imposed on such projects without considering such costs. Thus, for large-scale development projects, tax imposition and collection regulations will be separately established in order to impose a tax of KRW 327,000 (based on 15mm) on existing water-receiving areas, whereas a higher tax of KRW 864,000 (based on 15mm) will be imposed on large-scale development projects. In addition, for low-income classes, regulations on tax breaks will be newly established to reduce by 50% the tax on waterworks attributable to the causer for households with an area of under 45m2, while basic welfare benefit recipients will be completely exempt from payment of the tax.

    ○ Public parking areas to charge fee every five minutes
    – Fee of KRW 1,000 per ten minutes set to change to KRW 500 per five minutes, lessening the users’ burden.
    ▷ The current charge for parking in first-class public areas will be modified from KRW 1,000 per ten minutes to KRW 500 every five minutes to lessen car users’ financial burden.
    ○ Civil human rights protection officer system
    – The first for a municipality, Seoul Human Rights Center handles human rights intrusions
    ▷ In 2013, for the first time for any municipality, the Civil Human Rights Protection Officer system, under which the human rights of all citizens should be properly protected, will be implemented. Under the existing system, when human rights violations occur, victims of violations are required to file a petition to the National Human Rights Commission of Korea. However, under the new system, victims can apply for a consultation to the Seoul Human Rights Center (2F, new building), where a Civil Human Rights Official will be on duty. The official can not only independently survey human rights violations and advise on corrective recommendations, but also recommend improvement measures concerning human rights policy to Seoul Metropolitan Government.

    Seoul Metropolitan Government’s New Administrative Services for 2013
    < 70 items in 7 categories >

    7 categories : Health and welfare, women‧family‧education, economy‧jobs, environment‧housing‧safety, transportation, culture‧sports‧tourism, and other citizen activities.

    CategoryNew administrative servicesTime
    Introduction of Seoul-type basic welfare guarantee system2nd half, 2013
    Seoul awards special consolation money to people who sustain death or injuries while saving others from dangerJanuary 2013
    Implementation of adult mentoring project for people with development disordersJuly 2013
    Redesigning of Hope Plus / Dream Account ProjectJanuary 2013
    Implementation of Patient Comfort Hospital SystemJanuary 2013
    Health and WelfareSeoul operates medical centers at night and on holidaysNovember 2012
    Seoul operates the Health Call CenterJanuary 2013
    Operation of partnered health promotion pharmaciesApril 2013
    (13 items)Expansion of national essential vaccinationsMarch 2013
    Implementation of pet registration systemJanuary 2013
    mplementation of outdoor price tag indication system by eateriesJanuary 2013
    Improvement of menu tables for consumersJanuary 2013
    Expansion of items requiring country of origin labeling at eateriesJune 2013
    Implementation of support policy for single mothersJanuary 2013
    Creation of a safe city for womenJanuary 2013
    Operation of the Health Support Center for Youth in Crisis (female teenagers)July 2013(planned)
    Women,Operation of the Women’s Business Incubation PlazaJuly 2013(planned)
    Family andExpansion of the “Nuri” courseMarch 2013
    Education (10 items)Establishment of the Seoul Imagination Nation for infantsMarch 2013 (planned)
    Expansion of support for the operation of child welfare facilitiesJanuary 2013
    Mobile App. of integrated information of foreign citizensMay 2013
    Expansion of support for learning materialsMarch 2013
    Expansion of support for the provision of green free mealsJanuary 2013
    Economy andImplementation of the Framework Act on CooperativesDecember 2012
    Jobs(5 items)Building and operation of the Daegeum e Baro Construction Contract Price Payment SystemJanuary 2013
    Provision of support for young people’s employment with small and medium-sized enterprisesMarch 2013
    Opening of Young People Job Hub by Seoul Metropolitan GovernmentFebruary 2013 (planned)
    Launch of mobile job guidance service for womenDecember 2012
    Complete implementation of wastewater volume-based charging systemJanuary 2013
    Amendment of the car emissions management systemFebruary 2013
    Expansion of areas where car engine idling is banned throughout SeoulJanuary 2013
    Implementation of the Act on the Prevention of Light Damage by Artificial LightingFebruary 2013
    Environment,Implementation of the Total Water Pollution Management System for the Hangang RiverJune 2013
    Housing andImplementation of the Street Tree Adoption systemJanuary 2013
    Safety(11 items)Creation of rainwater penetration flowerbeds (Rain Garden)January 2013
    Operation of the Seoul Energy Dream CenterDecember 2012
    Survey of the ongoing status of environmental improvement projectsJanuary 2013
    Application of requirement that multi-business operators subscribe to fire insuranceFebruary 2013
    Safety inspection of small-scale multi-family housesJanuary 2013
    Lowering of speed limit for buses to prevent speeding and accidentsJanuary 2013
    Introduction of regular-pass busesDecember 2012
    Transportation(14 items)Installation of warning systems in low-floor buses to facilitate disabled people’s boardingFebruary 2013
    Installation of a protective compartment for drivers of Maeul busesJanuary 2013
    Implementation of a late-night taxi operation system (in response to demand)December 2012
    Opening of real-time transport information sharing serviceAugust 2013
    Provision of useful parking information in real timeJune 2013
    Implementation of loss and stealth-protective transport card servicesDecember 2012
    Implementation of transport card value uploading pre-info serviceDecember 2012
    Increase in the number of call taxis for disabled peopleSeptember 2013
    Transportation(14 items)Creation of exclusive public-transport areas in SinchonNovember 2013
    Addition of one more lane to the Seobu Expressway (Cheolsangyo (Bridge)→Geumcheon IC)May 2013
    Opening of exclusive bus-only central lane in Gonghang-ro (Airport Telephone Office – Balsan Station)November 2013
    Opening of an exclusive bus lane at Seokgye Station – Byeollae DistrictOctober 2013
    Culture,Addition of a new route for the city tour bus (traditional markets)January 2013
    Sports &Expansion of operation of traditional Korean martial arts performancesApril 2013
    Tourism(6 items)Reopening of Seoul Jangchung GymnasiumOctober 2013
    Opening of Comprehensive Administrative Cultural Centers in Seocho and BangbaeSeptember 2013
    Opening of multi-purpose sports center in EunpyeongDecember 2013
    Opening of Sindorim Sports CenterSeptember 2013
    Opening of public facilities’ idle spaces to citizensJanuary 2013
    Implementation of a detailed address systemJanuary 2013
    Support for citizen-proposed community activitiesFebruary 2013
    Revamping of local surcharge tax systemJanuary 2013
    Other citizen activities (11 items)Improvement of the tax on waterworks attributable to the causerMarch 2013
    Increase of sewerage service feesFrom March 2013
    Implementation of the new payment system for public parking, KRW 500 charged per 5 minutes (instead of KRW 1000 per 10 minutes)November 2012
    Strict crackdown on violations of bike path traffic regulationsMarch 2013
    Implementation of the Civil Human Rights Officer systemJanuary 2013
    Transformation of Seoul into a city of sharingMarch 2013
    Implementation of the project to activate car-sharingFebruary 2013