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  • AI-based call taxi service for the disabled to be launched on March 5

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    • AI-based call taxi service for the disabled to be launched so that they are allowed to call a taxi with ease using an AI speaker
    • It also provides information on the number of people who are waiting for a taxi, the expected arrival time of the dispatched taxi and the density of fine dust

    SEOUL, SOUTH KOREA, March 5, 2019 – The Seoul Metropolitan Facilities Management Corporation announced that it will launch the AI-based call taxi service for the disabled, effective March 5, 2019. This service is especially designed for those with spinal cord injuries or those with severe physical disabilities so that they are allowed to call a taxi with ease using an AI speaker.

    To use this service, one should have an AI speaker with on-board “Clova,” an AI platform developed by NAVER, the biggest Internet content service company of Korea, U+tv (IPTV) set-top box, and a smartphone that the Clova application is installed. Those who want to call a taxi for the disabled can download the Clova app, link the account of taxi for the disabled and set up a place of departure.

    Previously, one should make a phone call, visit the Website, or run a mobile app to call a taxi for the disabled. With this new service, one now just says, “Clova, call a taxi for the disabled,” whenever he/she needs it.

    Frequently used destinations, such as hospitals and schools, can be registered in advance or can be added to the user’s “recent destinations” after use. It also provides information on the number of people who are waiting for a taxi, the expected arrival time of the dispatched taxi and the density of fine dust.

    Celebrating the official launch of the service, the Seoul Metropolitan Facilities Management Corporation and LGU+, one of the major telecom companies in Korea, will hold an event to provide free AI speakers to 300 users. Those interested can participate in the event via email or text message no later than March 22. The winners will be selected according to certain criteria, such as the degree of disability and the frequency of use of the taxi for the disabled in the past.

    Currently, a total of 487 call taxis for the disabled are being run in Seoul (437 specifically equipped taxis and 50 privately owned taxis). They were introduced by the Seoul Metropolitan Government in January 2003 in an effort to guarantee the mobility right of physically challenged citizens who cannot use public transportation and also increase their opportunities for social participation.