The Seoul Metropolitan Government (SMG) identified 93,226 households, deemed to be in blind spots of the welfare system, over a period of six months – from April 8 to October 7, 2014 – through 260 Deoham welfare counselors, thus providing support to 64,734 households (69%) from among the households visited.
From 64,734 households ▴2,587 households (national basic livelihood security system) ▴637 households (Seoul City basic security system) ▴1,570 households (emergency welfare support) ▴59,940 households (other welfare services and private support) received support.
|Seoul City Basic
|Other Welfare Services
and Private Support
After reviewing the performance of the 1st wave of Deoham welfare counselors, which was first launched last year, the SMG assessed the project to have contributed greatly to improving the welfare of citizens in blind spots and unveiled its plan to continue discovering and supporting blind spots in Seoul’s welfare system by launching the 2nd wave of Deoham welfare counselors: 130 counselors (five for Seoul City and 125 for autonomous districts) will work for six months from January 26, 2015.
The 1st wave of Deoham welfare counselors were composed of social welfare workers with certificates, those with work experience in welfare, and field activists who were well versed in the pending issues. These qualified individuals went from door to door, in groups of two, in order to offer counsel.
The 250 Deoham welfare counselors, allocated to the autonomous districts, firstly examined whether those households that had applied for welfare support, including national basic livelihood security and the Seoul City basic security system, but had failed to be accepted by not meeting the criteria to receive emergency support, were legible for support. Secondly, the counselors visited and offered counsel to households that had failed to pay their monthly rental fees and public utility fees by leveraging local networks with isolated communities (e.g., accommodations for examiners or flophouses).
In order to support households with complex cases, which could not be managed by Seoul City’s autonomous districts, the Solution Committee comprised of Seoul City public officials in charge of welfare, finance experts, lawyers specialized in welfare, and Deoham welfare counselors gathered together every Friday to seek ways to support the underprivileged families in a comprehensive manner.
[Deoham Welfare Counselors, Helping the Underprivileged Households through Counseling]