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  • 2016 Seoul Metropolitan Government Official Website User Satisfaction Survey

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    2016 Seoul Metropolitan Government
    Official Website User Satisfaction Survey

    1Through which channels do you usually get information on the culture, tourism, transportation, housing, and welfare of Seoul City? Please indicate the TWO CHANNELS you use the most in order of importance.

    [ynp_poll id=131330 skin=”vertical”]

    2How would you rate your interest in information about Seoul, including information regarding Seoul’s culture, tourism, transportation, housing, and welfare?

    [ynp_poll id=131336 skin=”vertical”]

    3What kind of information about Seoul interests you the most? Please state TWO AREAS that interest you the most in order of importance.

    [ynp_poll id=131337 skin=”vertical”]

    4How often do you visit the official English website of Seoul Metropolitan Government?

    [ynp_poll id=131338 skin=”vertical”]

    5What is the main purpose of your visits to websites affiliated with Seoul Metropolitan Government?

    [ynp_poll id=131339 skin=”vertical”]

    6Overall, how would you rate your level of satisfaction with the website from your experiences on websites affiliated with Seoul Metropolitan Government?

    [ynp_poll id=131340 skin=”vertical”]

    7Please answer the following questions regarding some details of the official English website of Seoul Metropolitan Government.

    7-1  The overall design and look of the website is well done.

    [ynp_poll id=131341 skin=”vertical”]

    7-2  There is a variety of useful information on the website.

    [ynp_poll id=131342 skin=”vertical”]

    7-3  It is easy to search for and find information.

    [ynp_poll id=131343 skin=”vertical”]

    7-4  The website well represents the image of Seoul.

    [ynp_poll id=131344 skin=”vertical”]

    7-5  There is a substantial amount of communication and participation on the message boards and forums.

    [ynp_poll id=131345 skin=”vertical”]

    7-6  Access to the website is easy and user-friendly.

    [ynp_poll id=131346 skin=”vertical”]

    8The following questions are related to the functions of the official English website of Seoul Metropolitan Government as well as other affiliated websites.

    8-1  It is easy to find and connect to websites of related organizations, such as district office websites, from the official English website.

    [ynp_poll id=131347 skin=”vertical”]

    8-2  The official English website and social media sites are well integrated.

    [ynp_poll id=131348 skin=”vertical”]

    8-3  Connection to the official English website is fast and pages open quickly.

    [ynp_poll id=131349 skin=”vertical”]

    9What do you believe should be given priority consideration in order to make the official English website of Seoul Metropolitan Government more convenient?

    [ynp_poll id=131350 skin=”vertical”]

    10What other information or services would you like to see on the official English website of Seoul Metropolitan Government in the future? Please include details below.

    10-1  News on Seoul’s mayor.

    [ynp_poll id=131351 skin=”vertical”]

    10-2  Culture/tourism information.

    [ynp_poll id=131352 skin=”vertical”]

    10-3  Subway, bus, and other transportation information.

    [ynp_poll id=131353 skin=”vertical”]

    10-4  House/residence information.

    [ynp_poll id=131354 skin=”vertical”]

    10-5  Health/medical/welfare information.

    [ynp_poll id=131355 skin=”vertical”]

    10-6  Education information.

    [ynp_poll id=131356 skin=”vertical”]

    10-7  Job/business/investment information.

    [ynp_poll id=131357 skin=”vertical”]

    10-8  Other information.

    [ynp_poll id=131358 skin=”vertical”]

     
     


     

    Survey on the Seoul Brand ‘I·SEOUL·U’

    1How familiar are you with the Seoul brand, I·SEOUL·U?

    [ynp_poll id=131359 skin=”vertical”]

    2How did you hear about the Seoul brand?

    [ynp_poll id=131360 skin=”vertical”]

    3How favorable of an impression do you have of the Seoul Brand I·SEOUL·U?

    [ynp_poll id=131361 skin=”vertical”]

    4How much do you think the Seoul Brand I·SEOUL·U contributes to the enhancement of Seoul’s image?

    [ynp_poll id=131362 skin=”vertical”]

    5How much do you think the Seoul brand I·SEOUL·U will be helpful in advertising Seoul to foreign tourists?

    [ynp_poll id=131363 skin=”vertical”]

    6If various products like clothes, bags, miscellaneous goods, etc. with the Seoul brand I·SEOUL·U were to be created with similar prices and quality of products created by other private companies, how willing would you be to buy them?

    [ynp_poll id=131364 skin=”vertical”]


     


     

    ※ The following questions request information on the personal characteristics of respondents. The answers will be used for statistical purposes only.

     Name

    [ynp_poll id=131365 skin=”vertical”]

     E-mail

    [ynp_poll id=131366 skin=”vertical”]

     Gender

    [ynp_poll id=131367 skin=”vertical”]

     Age

    [ynp_poll id=131368 skin=”vertical”]

     Nationality

    [ynp_poll id=131369 skin=”vertical”]

     Residence

    [ynp_poll id=131370 skin=”vertical”]

     Occupation

    [ynp_poll id=131371 skin=”vertical”]

     Concert Attendance

    [ynp_poll id=131372 skin=”vertical”]