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  • 2015 Seoul Metropolitan Government Official Website User Satisfaction Survey

  • Promotion SMG 4080
    survey_main(수정)

    2015 Seoul Metropolitan Government Official Website
    User Satisfaction Survey

    1Through which channels do you usually get information on the culture, tourism, transportation, housing, and welfare of Seoul City? Please indicate the TWO CHANNELS you use the most in order of importance.

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    2How would you rate your interest in information about Seoul, including information regarding Seoul’s culture, tourism, transportation, housing, and welfare?

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    3What kind of information about Seoul interests you the most? Please state TWO AREAS that interest you the most in order of importance.

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    4How often do you visit the official English website of Seoul Metropolitan Government?

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    5What is the main purpose of your visits to websites affiliated with Seoul Metropolitan Government?

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    6Overall, how would you rate your level of satisfaction with the website from your experiences on websites affiliated with Seoul Metropolitan Government?

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    7Please answer the following questions regarding some details of the official English website of Seoul Metropolitan Government.

    7-1   The overall design and look of the website is well done.

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    7-2   There is a variety of useful information on the website.

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    7-3   It is easy to search for and find information.

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    7-4   The website well represents the image of Seoul.

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    7-5   There is a substantial amount of communication and participation on the message boards and forums.

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    8The following questions are related to the official English website of Seoul Metropolitan Government as well as other affiliated websites focusing on transportation, culture, and tourism.

    8-1   It is easy to find and connect to websites of related organizations, such as district office websites, from the official English website.

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    8-2   It is easy to search for information on related organizations, such as district offices, from the official English website.

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    9What do you believe should be given priority consideration in order to make the official English website of Seoul Metropolitan Government more convenient?

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    10What other information or services would you like to see on the official English website of Seoul Metropolitan Government in the future? Please include details below.

    10-1   News on Seoul’s mayor.

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    10-2   Culture/tourism information.

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    10-3   Subway, bus, and other transportation information.

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    10-4   House/residence information.

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    10-5   Health/medical/welfare information.

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    10-6   Education information.

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    10-7   Job/business/investment information.

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    10-8   Other information.

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    ※ The following questions request information on the personal characteristics of respondents. The answers will be used for statistical purposes only.

     Gender

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     Age

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     Nationality

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     Occupation

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    ▣ The following information is needed in order to provide a gift via a prize draw. It will be used only for the purpose of providing the gift.

     Respondent’s name

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     Respondent’s e-mail

    [ynp_poll id=124426 skin=”vertical”]

    ※ Thank you very much for your participation! The information contained in this survey will serve as a valuable resource in improving Seoul Metropolitan Government’s official English website.